PRIVACY

How do I use the personal information that you provide to us?


I value the importance of privacy and take it very seriously. Your personal information is needed to process your order and communicate with you when necessary. When you make a purchase from this website, I need to collect your name, email address, billing and delivery address and payment details. I will not gather or hold personal information about you unless you have given your express permission for me to do so. By placing an order you consent to me using your personal information. Your email address will be used to inform you of delivery, return or refund details as is relevant and also to reply to any correspondence you have opened up between us. If you contact me, I may keep a record of that correspondence. I may also use your email address to provide you with information on products, promotions and special offers but only if you have given your permission for me to do so.




How do I protect your personal information?


I will never release or sell your personal information to any other company for marketing purposes. Payments made by customers are processed either through Paypal or Stripe. These companies are certified by all the major card issuers to hold details securely - you can read their privacy policy by going to their websites. This site does not store your credit card details. My website is a HTTPS secure site which means your data is encrypted and therefore more secure.




What are "Cookies"?


Cookies are small files that are stored by websites in browsers and devices to give visitors a more personalised experience. Cookies on this website are used to provide the services and features offered on the site and to improve user experience. Cookies help improve the way the site works, keep track of what you have in your basket and remember you when you return to this site. Session cookies are used during the ordering process and will be erased when you close your browser. Persistent cookies are stored on your hard drive until they expire or until you delete them. These cookies remember things like your registration details so as to save you time when visiting the website in the future. Please note that if a cookie is stored on your hard drive it cannot read any of the information you have stored there. The cookie can only store and use the information that you have disclosed to the website. Cookies are also used to collect information about how visitors use the website. The information collected from these cookies is anonymous. The information collected is used to monitor and improve how the website works. You will see a pop-up 'use of cookies' when you browse this website for the first time. You are required to give consent to the use of cookies on this website during your first visit but will not be required to do so in future visits. Cookies can be deleted from a browser but this may result in web pages not working fully and so preventing you from accessing certain areas or features of the website. To order products on this site you will need to have cookies enabled. You can find more information on cookies at https://www.aboutcookies.org





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About

Contact

Privacy

Delivery

Returns

Jewellery Care

FAQs

rose@bonniegemsjewellery.co.uk

0141 255 0686

07484 123818

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Orders can be placed at any hour of the day/night, however, office hours are Monday to Friday 10am - 5pm.

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© 2018 - 2021 Bonnie Gems Jewellery®